Contact Us

UNITED KINGDOM: FREE THE BEARS UK (click to link to Charity Commission)

PO Box 6395, Basildon, Essex, SS14 ONY, United Kingdom
Tel: +44 (020) 8938 3624

AUSTRALIA: FREE THE BEARS LTD (click to link to Australian Charities and Not-for-profits Commission)
PO Box 1393, Osborne Park DC, Western Australia 6916, Australia
Tel: +61 (08) 9244 1096

If you would like to VOLUNTEER AT OUR SANCTUARIES, please email directly, click here to email our volunteer coordinator.

PLEASE NOTE: Merchandise deliveries will take up to 6 business days within Australia and up to 25 business days outside of Australia (extended delivery times due to COVID-19). If after 5 weeks you have not received your order, please click here to email our office to check.

If you would like to get involved with fundraising events in Australia, please visit this page or click here to email our support group coordinator.

If you are interested in leaving a bequest in your will, click here for information.

If you are a Bear Carer, monthly Bear Sponsor or monthly donor who needs to update your Payment Method due to an expired or cancelled card and registered under our old system, LOGIN here then go to PAYMENT METHODS & CHOOSE ANOTHER WAY TO PAY. if you registered after March 2021, please contact us with your new payment details on

If you would like to visit our Australian office (Tuesday to Friday, 9am-4pm only) in Perth Western Australia, please call prior and schedule an appointment.

For other requests, send us a message using the form below: